Lynne Challenger Kovacs
On February 17th, I was in the basement and had just gotten off of the treadmill when I noticed water coming in from all four corners of the basement. I called my husband to come down and see what was happening! Within an hour, the water was three inches deep! I tried to scoop it up and pour it in the sink, but it just came back back up. The drains were completely fill of water and not going down.
I called a couple of friends and Clean-Up Services was recommended to us. I cannot tell you in just a couple of paragraphs how wonderful and professional they were! My husband and I were quite upset and the calmed us down and told us not to worry - they would take care of everything! and that is exactly what they did! they were ALL wonderful from the receptionist, the clean-up crew, to the administration! I would not hesitate to recommend them for any of the services they perform!
July 30, 2018
This last Thanksgiving, I called Eric at 2:00 on thanksgiving day. He was here by 4:00. He left his dinner with family to come clean up the damage. He spent 4 hours and got the job done. I call that going above and beyond
Response was very quick and the job was done sooner than expected. Our plumbing is old and a pipe had burst so we called a plumber. the pipes are located in a slab and had to be replaces so our bathroom and hallway had to be torn up. Cleanup Service was called and they came out the next day to assess the problem. They explained in detail what was involved and the expected cost. The crew was very professional and courteous and they performed exactly as promised. I've used this company before and I highly recommend them.
The ladies on the phone were super helpful and very polite. The salesmen were right on point with our problem, and the company was very fast in scheduling work. They did a lot in helping with communicating with our insurance and making sure the insurance was on top of the claim. I highly recommend this company.